Frequently Asked Questions
Absolutely. All of our gift boxes are shipped next day delivery wherever possible, and there is no charge for this service Monday - Friday. All we ask is that you submit your order by Noon on the day of shipping, and we’ll take care of the rest. Unfortunately we are unable to ship next day to some rural areas of Scotland, and we will advise.
We are happy to work with you to make sure that your gift is received within a certain window of your desired date. Email us at email@example.com and we'll try our very best to make this happen.
There is no charge for next day delivery Monday - Friday. This is part of our service.
If a box is delivered according to your tracking but the recipient didn’t get it, we’ll do everything in our power to locate it.
We deliver to all mainland UK postcodes. Unfortunately we are currently unable to offer delivery to Northern Ireland, Channel Islands, the Isle of Man or the Scilly Isles.
We currently do not ship outside of the UK.
No problem. Simply select the wine or spirit you know they would prefer at point of purchase and we’ll take care of it, at no additional charge.
Yes, we would be delighted to include your personal message - simply complete your note in the box when you check out. Your sentiment is handwritten on an elegant notecard and placed within your box when shipped.
We understand that you may need to make some changes to your order such as an amendment to an incorrect address or name. Please email us at firstname.lastname@example.org and we’ll do everything we can to assist.
At Gifts by Mint, it is our goal to make the giving and receiving of gifts a seamless enjoyable experience. We unconditionally guarantee the presentation and quality of our gifts upon delivery, and we are here to make certain that you and your recipients are 100% satisfied. If a gift we’ve sent does not live up to these high standards, please contact us at email@example.com and we’ll do all we can to make it right.
We never include receipts or packing slips inside our shipments. We guarantee that your recipient will never receive a package that has pricing listed anywhere.
Once you place your order online, you will receive an order confirmation emailed to your address which will include a tracking number.
No that won’t happen. Our process ensures the recipient will be surprised at their gift delivery - unless you reach out to them directly. Gifts by Mint only send your chosen gift.